FAQs

Essentials

What does Primary Tutor Project provide?

Primary Tutor Project provides year-round 1:1 and 1:2 online tutoring for primary school pupils (usually aged 5-11 but please contact us if you have a child slightly out of this age group).

What subjects do you offer?

We currently offer core Maths, English and Science sessions in line with the UK curriculum. We also offer ESL lessons for students who are learning English as a second language.

How long should I sign my child up to tutoring for?

It is recommended that standard once-a-week enrolments run for between 12 and 18 months. Short-term intensive programs are also an option if your child needs support with a specific goal, for example preparation for SATs.

How do I enrol?

Once you have decided that your child may benefit from the support offered by Primary Tutor Project, you are invited to register your interest by going to the Contact Us page and submitting a message or giving us a call. We will make contact with you as soon as possible to answer any questions you may have, and to begin the enrolment process.

Can I cancel my tutoring program?

Yes, you can. Cancellation of a tutorial program partway through a term requires two weeks’ notice (14 days) in writing.

Who are the tutors?

All of our tutors are fully-qualified teachers who have recent experience teaching in UK primary schools and have an up to date DBS background check.

What is our safeguarding policy?

Safeguarding our students is our first priority at Primary Tutor Project. Please read our full Safeguarding here – PTP Safeguarding Policy.

Bookings and payments

How much does tuition cost?

A full breakdown of our fees can be found on our fee page.

How do I pay my fees?

When you register with Primary Tutor Project, you will be assigned with a Tutorcruncher account to manage your lesson bookings and payments. You will receive a monthly invoice to pay for classes for the month ahead. You can do this by paying online or BACS. 

Lessons

How do online lessons work?

It is much simpler than most parents expect! Tutoring runs on Zoom (a link and password will be sent to you before the lesson). The tutor will use various features on zoom to create an interactive, engaging learning environment. For example, your child will be able to draw and write on the screen, play interactive games and see lesson content in real time. 

Why online tutoring?

Online tutoring has become ever more popular in recent years. Online tutoring has a number of benefits including but not limited to being more convenient, taking place in a comfortable environment familiar to your child, having more access to learning resources and being cheaper than in person tutoring and safety in these turbulent pandemic times.

What is the duration of a session?

Lessons can be 1 hour, 45 minutes or 30 minutes depending on the child and their needs.

Can siblings or friends have lessons together?

Yes! We have 1:2 and group sessions depending on the suitability of the students. If you have two or more students who are of similar ability, they can have sessions together. The tutor will conduct an initial assessment of both students to decide upon eligibility for group sessions. Prices vary depending on the students, please enquire here for further information.

Is tuition available over the school holidays?

The usual schedule does not apply to the holidays; however, holiday sessions may be available upon request and depending on your tutors availability. Parents often choose to have some holiday sessions to ensure their children retain knowledge from the previous term.

If I am running late, will I lose a lesson?

Tutors will remain online for the duration of your lesson so join as soon as you can. Lessons will end at the scheduled time with no refund of fees.

Can I cancel a lesson?

24 hours’ notice must be provided for any absence, otherwise the full lesson fee will be charged. Only one cancellation per term will be allowed, after this, full fees will be charged. Please contact your tutor at the start of term to arrange scheduled holiday.

How will I know what my child is doing during their sessions?

You will be provided with an overview of the content to be delivered at the start of each term, which is mutually agreed between you and your child’s tutor. A weekly progress report will also be emailed to you giving you a report of what your child has worked on, their strengths and areas for future development.

Do you provide homework tasks?

Yes! We believe that a structured approach to home learning allows children to fully reach their potential. We do understand that your child may already have a big commitment to other extra-curricular activities, therefore we agree on an appropriate amount of homework for your child, varying from 1 follow up task to a range of daily tasks.

Do you mark and feedback on homework?

We require that homework is returned for marking the day before your child’s session to ensure sufficient time for the tutor to review the work. The tutor will review your child’s work and feedback if necessary at the start of their following lesson. If there is anything notable to comment on, the tutor will also feedback to you in the feedback email.